Frequently Asked Questions
A: Typically a team can complete a double sized garage of around 30 sq meters including removing the old substrate in one day.
A: Generally, the standard system is suitable for all applications except where the substrate will be subject to heavy foot traffic or be used for water containment applications such as ponds or pools. Just give us a call or contact us via email with details and we can advise you on which system will best suit your application.
A: Absolutely, as long as the grout does not contain cement the tiles can be laid directly to the laminate though you will need further guidance on bonding instructions depending on the application. Just call us to discuss your specific needs.
A: Yes! Topseal is fire retardant to BS 476 part 3 and designated EXT.F.AA (double A rated.) the highest rating available for any flat roofing system.
A: Yes, although it does require a specific preparation. Please call us if you require specification assistance. Otherwise your installer will be able to give you as detailed report when they carry out their site survey.
A: Yes, however different types of board provide a different bond strength. Your installer can perform a bonding test or you can send a sample in to us to test it for you first.
A: Topseal can be used on any pitch up to vertical and it can be used for completely flat areas. These areas may hold water without any detrimental affect on the material.
A: Topseal is only installed by Topseal trained and approved installers. You can confirm an installer’s credentials with the installer verification box on the homepage.
A: We are confident that our roofs will last well in excess of the guaranteed period and are happy to transfer the guarantee with the sale of the property. Please let us know if you decide to transfer your guarantee so we can update our records.
A: The British Board of Agrément (BBA) is an organisation partnered with Government, whose Governing Board includes representation on behalf of the Office of the Deputy Prime Minister. The BBA provides authoritative and independent information on the performance of building products. Assessment involves three distinct areas; laboratory testing, site inspections undertaken by the BBA’s own Inspection Services team and factory production control. The British Board of Agrément Certificate (can be viewed at www.bbacerts.co.uk (no.93/2932)) guarantees that each Topseal installation can only be completed by trained and approved contractors and that every Topseal branded material must undergo constant quality control checks and be traceable right back to manufacture.
A: No. If you decide you would like a free of charge survey and quotation a trained and approved installer will visit your house to provide you with the quotation. If you have any questions they can talk you through all of the options for colours and finishes and answer any other questions you might have. They are not sales people and they won’t use high pressure sales techniques. Our installers are trained to present the product in an honest and transparent way.
A: Each roof has to be priced to suit the roof as every roof tends to be different. A Topseal installer can attend to survey your roof and provide a free of charge quotation. Please contact us to arrange an appointment.
A: The roof normally cures within an hour or so of being laid. it is laid in two stages; the main laminate and the topcoat. Either layer can be stopped at any time and covered over to be continued when the weather is next suitable.
A: Yes, this can be requested on the product selector or just give us a call if you have any further questions. The roof can be installed with any amount of insulation incorporated to suit the application or to suit current part ‘L’ regulations.